Illustration by Aaron Robinson for The Verge “Today, thousands of products integrate with the company’s Alexa platform to make use of its voice search and query capabilities. Just as it once foresaw e-commerce, streaming, and cloud computing as the future of the internet, Amazon saw AI as not just something that could live within the…
Tag: Alexa
47.3 million Americans now have access to a smart speaker
“According to a recent study by Voicebot.ai, 47.3 million Americans, or nearly one in five, now have access to a smart speaker. That’s a lot of people asking voice assistants for directions, recipes, jokes, music and, increasingly, to make purchases. Of those 47 million who own smart speakers, 57% have made a purchase using that…
Emotional breakdown – how Air Canada uses AI to improve customer relationships – Marisa Garcia
Image credit: tnooz.com Emotional breakdown – how Air Canada uses AI to improve customer relationships “Nasr says that this initial Alexa skills project lays a strong foundation for the integration of AI in other customer-facing applications. “A lot of what we’ve done with Alexa and RozieAi can be extended to other ecosystems, like Facebook and…
AI eCommerce News – Sept 21st
Digital assistants are changing how we shop The second reason chatbots and voice assistants are likely to make notable change is that we’re seeing businesses looking to maximize their cost-efficiency by streamlining their operations. Both of these factors combined explain the rise in popularity of AI bots providing the experience of a personal assistant, be…
ai eCommerce News Sept 4th
Image credit: eweek.com — Alexa-Cortana Deal to Boost AI and Voice-Enabled Commerce Markets “The Aug. 30 announcement by Microsoft and Amazon that they will enable their respective virtual assistant technologies, Cortana and Alexa, to talk to one another, is being regarded by industry experts as the first crack in the wall that separates today’s leading virtual…