1. “Bob E Hayes Senior Director of Research and Analytics at Indigo Slate an Experience agency. A PhD in industrial-organizational psychology, his interests lies in Data Science, CX, Statistics and Machine Learning. 2. Kirk Borne Principal Data Scientist at Booz Allen Hamilton. Astrophysicist and Top Big Data Science and AI Influencer. 3. Martin Ford Futurist and…
Tag: artificial intelligence
Microsoft Dynamics 365’s AI tracks customer behavior in retail stores
“Dynamics 365 Virtual Agent for Customer Service now calculates the amount of time a company saves using a conversational AI agent versus a human customer service agent. This metric will be available on a new enterprise bot dashboard, which will include a customer satisfaction score and a list of the topics used to arrive at…
Beyond the Hype — How AI is Driving Real Results
At BankAI 2019, speakers from BOND.AI, Finn AI, and Aite Group will go beyond the hype and explore how AI is being used to drive value. Panelists will share results on how they have used AI in different parts of the customer journey to reduce friction, decrease cost, and improve customer satisfaction. Join us in Chicago this October 7-8 to…
APPLE BANKING ON AI CAPABILITIES OF IPHONE’S CAMERAS TO WIN THE BATTLE WITH COMPETITORS
“When Apple Inc introduced its triple-camera iPhone this week, marketing chief Phil Schiller waxed on about the device’s ability to create the perfect photograph by weaving it together with eight separate exposures captured before the main shot, a feat of “computational photography mad science.” A special portion of that chip called the “neural engine,” which…
Using an AI Trust Index Stalled Machine Learning & AI Projects
“According to a recent survey by Dimensional Research, nearly eight out of 10 enterprise organizations currently engaged in AI and ML report that projects have stalled due to issues of data quality and model confidence. An AI Trust Index is a FICO-like score for algorithmic vulnerability and risk based on five major AI business risks…