“In 2018, the global call center artificial intelligence (AI) market reached a value of $914.5 million and is expected to generate $2,990.1 million in 2024, witnessing a 22.6% CAGR during the forecast period (2019–2024). A primary trend in the call center AI market is the growing adoption of AI-enabled chatbots.” https://www.google.com/amp/s/finance.yahoo.com/amphtml/news/call-center-ai-market-135455013.html
Tag: Brandon McGee
‘We can’t scale humans’: Why startups are raising millions to build AI avatars
Silly as it may seem, the race to build lifelike digital avatars has become serious business. Earlier this month, Soul Machines raised $40 million in a Series B round after being featured in a YouTube Originals documentary At stake is the ability to replace (or at least replicate) the work of actual people on a…
IBM releases annotation tool that taps AI to label images
“The new tool uses AI to help developers annotate data without having to manually draw labels on an entire data set of images. Simply selecting the “Auto label” button from the dashboard automatically labels uploaded image samples. It’s estimated that the data annotation tools market could be worth $1.6 billion by 2025, and some companies…
The Impediments To Implementing AI And Machine Learning
“The biggest overall challenge is managing organisational change, according to the report. The reality is it takes a huge amount of human input to make these technologies work in the way that companies want them to, according to an executive.” Download: The LogMeIn and Which-50 analyst report, Transforming the Front Line of Customer Engagement Image:…
Google CEO Adds His Voice to AI Regulation Debate
“Eight common themes that could form the core of any principle-based approach to AI ethics and governance: • Privacy — AI systems should respect the privacy of individuals. • Accountability — Mechanisms must be in place to ensure AI systems are accountable, and remedies must be in place to fix problems when they’re not. •…