The impact of artificial intelligence on eCommerce will far exceed the current impact being driven by mobile. Need proof? Here are 43 ways AI will impact eCommerce. eCommerce is booming and the trend is projected to continue into the foreseeable future. In fact, eMarketer estimates that, “worldwide retail ecommerce sales will reach $1.915 Trillion, and…
Tag: Brandon McGee
2018 "Spotlight Award" Winners
Today we would like to formally announce the list of vendors that we’re recognizing with a “Spotlight Award” in 2018. Each of these vendors has stood out among their peers during our research over the previous year. We’ll be closely monitoring and reporting on their performance and growth in the coming year. Congratulations!! Company URL…
Will AI Be The Future Of Retail? – Veronika Sonsev
Will AI Be The Future Of Retail? “Friend envisions a bigger opportunity for AI in retail as an enhancement to customer service associates in-store. “Imagine you’re walking into a Home Depot,” Friend says, “what if you could simply use your voice to ask the Home Depot app where the product you want is located and…
Nation’s largest mall gives holiday shoppers AI-based assistance
Nation’s largest mall gives holiday shoppers AI-based assistance “The Mall of America has launched a first-of-kind chatbot for shopping malls. Done in collaboration with Satisfi Labs, the location-based AI chatbot program is designed to provide faster customer service to busy holiday shoppers. The chatbot, available on Mall of America’s website, mobile app, and Facebook page,…
AI eCommerce Crib Sheet: ViSenze
This evening I’m sharing the first post in a series titled, “AI eCommerce Crib Sheet.” This series is the result of a survey I designed to better understand the differentiating factors among the vendors in the AI eCommerce industry. To identify those that are experienced and knowledgeable at leveraging artificial intelligence to deliver revenue growth…