“U.S. merchants lose out on $300 billion in sales because consumers can’t find what they’re searching for. Shopping cart abandonment, where a customer places an item in a virtual cart but never checks out, impacts 75 percent of purchases globally and can cost merchants about $4 trillion each year. According to eMarketer, the number of…
Tag: cart abandonment
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AI is trying to prevent online shoppers from ditching their carts
“35% of shoppers will just simply go elsewhere. And so, it’s obviously a big problem for retailers, but we tend to see it as a big opportunity. And it’s an opportunity where artificial intelligence is playing a really big role in helping narrow that gap of those abandoned carts. We’ve seen this abandonment issue. We’ve…