Let me begin by acknowledging that I’m a full-fledged data geek. With that in mind, these are my favorite articles. Forbes has just published a consolidated list of 50 Retail/CX stats. Plus, the data is from top-tier sources. This is literally gold when it comes to developing a business case for capital funding. Check out…
Tag: Data
Social data and sentient AI
“We live in a world peppered with countless digital interfaces, devices and platforms, which makes our online and offline space a behavioral-data-goldmine. Further development of cutting-edge technologies – from 5G to deep learning and ubiquitous computing – means the ability to gather and decipher behavioral patterns and anomalies in real-time and real-space will be boundless….
SAP retail chief: Why more retailers need to harness data differently
“Yet with SAP’s 2018 Digital Transformation Executive Study finding just 3 per cent of retailers have completed digital transformation projects, most of which focused on efficiency and cost cutting, there’s clearly still a long way to go before brands successfully harness digital for more disruptive innovation in the retail experience. Again, however, only a small…
Seizing change in seas of change: a 2019 compass for AI in banking
“Despite their heroic work to date, financial services firms will face the same competitive and regulatory challenges in 2019 as in the past years. Navigating around the three-headed beast—competitive disruption from other established firms, fintechs and new digital-only banks—represents another big issue. Thus the overarching mission for at least the next year involves digital transformation….
DATA’S GROWING ROLE IN SCALABLE ECOMMERCE
“In the US, for example, ecommerce currently accounts for approximately 10% of all retail sales, a number that’s projected to swell to nearly 18% by 2021. Financial analysts predict the retail giant (Amazon) will control 50% of the US’ online retail sales by as early as 2021, In order to shift ecommerce from a product-centric…