“DBS Bank has had to cross significant hurdles in its years-long efforts to adopt artificial intelligence(AI), during which it realized success goes beyond figuring out the training models. Data, in particular, proved a major barrier, according to DBS’ chief analytics officer Sameer Gupta. In 2018, the Singapore bank embarked on its journey to leverage AI…
Tag: DBS Bank
AI-backed cognitive banking makes personal finance quick, easy and fun: Prashant Joshi, DBS Bank India
Portrait of an AI Leader: Piyush Gupta of DBS Bank
“Early on, one of Gupta’s strategies for AI was simply to start with the technology early and try a lot of different things. One of the bank’s key performance indicators was based on conducting a thousand experiments a year, many of them involving data and AI. At DBS, Gupta has led a major transformation in…
Spanish bank applies AI to staff training
“The latest version of CaixaBank’s Virtaula training portal uses AI to profile staff and identify what training they might benefit from. A chatbot, which communicates using natural language, will also assist staff accessing courses if they want to take up suggestions. Another HR example is in Singapore, where DBS bank is using the technology to screen…