“Here are four important principles leaders should be aware of: https://internationalbanker.com/banking/how-the-banking-industry-can-capitalise-on-conversational-ai/
Tag: Digital Transformation
Partnership to drive AI-banking capabilities
“This year, Macquarie will launch new AI- and ML-powered customer functionality across its award-winning digital banking offering, including: https://www.technologydecisions.com.au/content/cloud-and-virtualisation/news/partnership-to-drive-ai-banking-capabilities-389166483
Why Chief Data and AI Officers Are Set Up to Fail
“Rather than technology and infrastructure problems, the focus of the role should have been on business outcomes: Identifying the problem that you are trying to solve for your customers, prioritizing use cases with the highest business return, and cross-pollinating capabilities, whether the goal is commercial, risk control, or both. ‘The hardest part of the job…
Fargo the new virtual agent from Wells
I setup a test account over the weekend to check out the new virtual agent from Wells – named Fargo. Here’s a quick overview of the strengths, opportunities and observations. Strengths: Opportunities: Observations: