“One of the chain’s more intriguing new experiments with the use of cutting edge tech involves applying artificial intelligence (AI) to the drive-thru experience. McDonald’s has been testing a solution that recognizes the license plate of a customer in the drive-thru and uses that information to provide AI-based recommendations of menu items ‘There is a…
Tag: drive-thru
Deep Dive: How Artificial Intelligence Makes QSRs Smarter
“The most visible AI integration is voice-recognition systems, which have been deployed restaurants like Starbucks, Domino’s and Dunkin’. Chipotle also recently implemented AI-based voice-activated food ordering, which it plans to introduce to all 2,500 of its locations by the end of 2019. Not only did this make customers happier, but it also let the QSR…
AI Takes Drive-Through Orders At Elevated Fast Food Restaurant
Yes, yes, yes…I don’t mind going through the drive-thru at Chick-Fil-A otherwise I’d love to see AI take all of my orders. “The machine-learning system at Colorado’s Good Times Burger & Frozen Custard aims to streamline the drive-through process, asking fewer questions to curb error and allowing for human intervention if needed Good Times Burger & Frozen…