“As documented by research into artificial intelligence by PYMNTS and Brighterion, among the main AI problems for financial institutions is lack of understanding. Executives and managers often confuse artificial intelligence (which is capable of unsupervised learning) with its less sophisticated but close cousin, machine learning (which is capable of supervised learning). In fact, as Webster…
Tag: Financial Services
TD Bank moves to Microsoft Azure cloud
“TD Bank Group (TD) will use Microsoft Azure as the cloud foundation to provide its technology and design teams with tools designed for efficient access to data and artificial intelligence (AI) resources. “Every financial services company today has an incredible opportunity to apply advances in cloud and AI to redefine every aspect of their business,”…
Regions Bank Partners with IBM to Help with AI
“Watson has helped Regions answer over 1.5 million customer calls and 1.4 million banker questions Data suggest that it only takes two bad experiences with customers for 62% of banking consumers to switch services. Regions Bank is using Watson, IBM’s product, in its contact centers focused on customer services in order to provide answers faster…
AI, Metro Bank and Personetics
How AI and Big Data will Transform Banking in 2019 Metro Bank is already doing that with Insights, an in-app money management tool that gives customers complete control of their finances. It alerts customers when there’s not enough money to cover a likely spend, recommends a top up before an automated payment is due, flags…
Predicting the ROI of AI – Pitfalls to AI Adoption in the Enterprise (Part 3 of 3) – Daniel Faggella
If you work for a results oriented company, the topic of ROI will be central to your pitch for funding/capital. In this post Daniel from emerj.com does a really nice job offering suggestions to get your project started. Here are a couple snippets. A link to the full post at the bottom. “If you’re a…