If you’re involved in financial services you’re likely familiar with the name Jamie Dimon. If not, he’s the Chairman and CEO of JP Morgan Chase, and arguably one of the most influential leaders worldwide. A quick Google search will return references to “America’s Most Important Banker,” “Savior of Wall Street.” “Last CEO Standing.” With that…
Tag: Financial Services
AI and video banking join forces
I read a lot of these articles on a daily basis and it’s easy to identify the ones that are repeating the same old story to build SEO; and, I scrub those out so that you’re not stuck reading the same thing every day. This one is clearly different with the concepts of predictive routing…
Artificial Intelligence is spurring a whole new kind of conversation in banks
“The world already has 2.5 billion smartphone users. More than 37 percent of the world is using messaging apps today, and approximately 20 million already use smart speakers. For example, if a customer wants their bank statements, all they need to do is send a message to the chatbot. The details will be furnished to…
Where is AI in Banking Today?
“The first challenge is getting access to the right data, in the right place. Historically, I think many organisations haven’t really considered data as a valuable asset and therefore haven’t developed data processes that align with the needs of data science. We’re using chatbot technologies to assist our customers and our staff, our Chatbot Cora…
Can AI Turn Banks Into FinTech Firms?
“A full 90 percent of consumers said their top online activity was personal banking, according to the latest edition of PYMNTS’ Digital Banking Tracker — and 60 percent reported regularly using at least one financial services app. The same thing, Priestley noted, can be said of applying AI and machine learning to anti-money laundering (AML) and…