Dave McKay, CEO Royal Bank of Canada
- “active mobile users have increased 17% from 3.7 million to 4.3 million since the same time last year.
- active digital users have increased 8% from about 6.6 million to 7.1 million
- Almost nine out of every 10 financial transactions are now self-serve for RBC
- RBC launched the NOMI digital personal finance insights tool two years ago with the help of the artificial intelligence technology company Personetics.”