“The report notes that the fastest growth in talent clusters are in those areas required to industrialize AI applications. “AI Model Risk, Product Management, and especially, AI Enablement roles are rapidly expanding as banks invest in the people needed to accelerate deployment, redesign workflows, manage increasingly complex risks, and ensure AI investments translate into measurable…
Tag: RBC
RBC Wins Best Use of AI for Customer Experience for NOMI Forecast
“Royal Bank of Canada (RBC) is proud to announce that its cutting-edge capability, NOMI Forecast, has been recognized for Best Use of AI for Customer Experience at the 2023 Digital Banker Digital CX Awards. NOMI Forecast provides clients with a quick seven-day view into their future cashflow, showing upcoming preauthorized payments from any RBC deposit…
How banks in Canada tap into AI to boost customers’ banking experience
RBC Nomi “ 1.47 million unique users of NOMI tools in June 2021. Since 2017, NOMI Find & Save has helped clients find and save over C$1.5bn in total. Since 2017, clients have read about 1.7 billion insights through NOMI Insights. Since 2019, over 1.1 million clients have set a budget with NOMI Budgets. Since…
How banks in Canada tap into AI to boost customers’ banking experience
RBC Nomi “ 1.47 million unique users of NOMI tools in June 2021. Since 2017, NOMI Find & Save has helped clients find and save over C$1.5bn in total. Since 2017, clients have read about 1.7 billion insights through NOMI Insights. Since 2019, over 1.1 million clients have set a budget with NOMI Budgets. Since…
How RBC’s AI-Powered Digital Assistant Doubled Mobile Engagement
“Royal Bank of Canada, second-largest bank in Canada by assets (C$1.62 trillion ), has been building its competence in this area for several years, using advanced technology. Results suggest the investment is paying off. Not only are the number of users increasing, but they’re spending more time using features of the bank’s popular virtual assistant,…