2019 AI eCommerce Spotlight Awards

2019 “AI eCommerce Spotlight Award”

Today, I’m proud to announce the 2nd annual “AI eCommerce Spotlight Award” winners. These awards are distributed to recognize those companies that have differentiated themselves from the competition over the prior 12 month period within the ai eCommerce industry.

This year we’re recognizing 4 companies with GOLD and SILVER awards.

To determine the winners, we developed a matrix of factors with individual weights. The scores were then tallied and vendors were stack-ranked by overall performance.

Spotlight_Gold_Small

GOLD Winners

  • Cognitive Scale
  • Sentient

Spotlight_Silver_Small

SILVER Winners

  • Apptus
  • Boxx

Congratulations to our winners. We’ll be closely monitoring and reporting on the performance of all vendors, existing and new, throughout the course of the year.

A list of all vendors that were considered for the awards include:


Sentient – https://www.sentient.ai

Cognitive Scale – https://www.cognitivescale.com

Apptus – http://www.apptus.com

Boxx.ai – http://m.boxx.ai/#home

Albert.ai – https://albert.ai

DynamicYield – https://www.dynamicyield.com

Bloomreach – https://www.bloomreach.com/en

Twiggle – http://www.twiggle.com

Emarsys – https://www.emarsys.com/en/

Braze (Formerly Appboy) – https://www.braze.com/product/optimization-ai/

Nosto – https://www.nosto.com

Limespot – https://www.limespot.com/

Listrak – https://www.listrak.com

Personali.com – http://www.personali.com/

Triggmine – https://triggmine.io/

ChatKit – https://chatkit.com/

SearchIQ – https://www.searchiq.co/

CloudFlare – https://www.cloudflare.com/

Reflektion – http://reflektion.com

Zeta (Formerly: BoomTrain) – https://boomtrain.com

Cloud-iq – http://www.cloud-iq.com

Neowise – http://www.neowize.com

LiftIgniter – https://www.liftigniter.com

WACUL – https://wacul-ai.com/en/

Choice.ai – https://choice.ai

Scaled Inference – https://www.scaledinference.com/index.html

Staqu – http://www.staqu.com

Visenze – https://www.visenze.com

Infinite Analytics – http://infiniteanalytics.com

Layer6.ai – https://layer6.ai

Msg.ai – http://msg.ai/#home

WEVO – https://www.wevoconversion.com

Wylei – http://wylei.com

Granify – https://www.granify.com

Reactful – https://www.reactful.com

Couture.ai – http://www.couture.ai

Klevu – https://www.klevu.com

ai eCommerce News – Oct 25

Image credit: Norcal.news
  • “Artificial intelligence may be your lifeline in the lead up to Black Friday’s sheer madness. No matter how good you are at multitasking or marketing, there’s no way to keep track of all of the consumer data that determines whether people are likely to convert. This doesn’t mean, however, that the relevant information doesn’t exist. You just have to increase your capability to process it all.
  • AI tools like Sentient Aware augment your outreach power in a few crucial ways, including
    • Collecting information about users from the instant they interact with your omnichannel brand footprint,
    • Integrating performance data to help you understand the pain points associated with using your pages, such as slow load times,
    • Segmenting your visitors by device to discover whether you could be doing more to accommodate busy consumers”

  • “The greatest challenge facing Box in its AI push could prove a variation of the “garbage in, garbage out” problem. In that challenge, algorithms trained on low quality data sets learn bad insights – they spot patterns or make inferences that are incorrect, limited by the quality of the information available. Box will face a similar challenge by outsourcing the machine learning and AI tools in its platform, says Gartner analyst Darin Stewart. Quality and capability could vary widely working with third parties, he says, adding that Box will need to carefully monitor what it chooses to expose to customers. Box is also not alone in pushing into AI among content management players, says Forester Research analyst Cheryl McKinnon. ‘AI and machine learning will be the big area of disruption in 2018 – so the ability to move quickly and deliver real value to customers will be key.'”

  • “Amazon has announced it will open a research center in Germany that’s focused on developing artificial intelligence to improve the customer experience. Amazon wants to create over a hundred high-skilled jobs in machine learning at this new Amazon Research Center.
  • The goal of the new research hub is to use artificial intelligence (AI) so the ecommerce company can better understand visual data and, as a result, improve the customer experience across the different products and services Amazon has to offer, such as Amazon Web Service and its AI assistant Alexa.”

  • “At Pinterest, Fan has led efforts to launch products like Lens, a computer vision-powered tool for image searches and ecommerce, and Shop the Look, which also made its debut earlier this year. Shop the Look places a blue dot on images that, when clicked, displays recommendations of similar items available for purchase.
  • “From the baseline, we noticed that merchants that are part of a partnership for Shop the Look, they’ve seen double clickthrough-rate to ecommerce sites and 2 to 6 times engagement on Pinterest of their product,” she said.”

  • “Walmart.com is bigger than you might think. The site has 60 million items for sale, Walmart CTO Jeremy King said at the VB Summit in Berkeley, California today.
  • That’s up from 700,000 items when he joined Walmart in 2011, and it doesn’t include Jet.com, the ecommerce site Walmart acquired last year. Online sales have also made notable gains: The company reported a 67 percent year-over-year increase in quarterly online sales for the three months ending in June of this year. (That revenue growth was helped by Walmart’s Jet acquisition, though the company said the majority of its gains were organic.)
  • The secret to the expansion in inventory, said King, is artificial intelligence.”

  • “Kroger has revealed a new initiative, dubbed Restock Kroger, that aims to build out its e-commerce and omnichannel businesses, Internet Retailer reports. Kroger is the second-largest grocer in the US, and appears to recognize that a revamp of its digital options is in order if it’s to maintain that position. The initiative is expected to cost $9 billion over the next three years.
  • This is part of Kroger’s ongoing effort to provide quality online and omnichannel grocery options. Kroger had already planned to expand its online grocery pickup offering to 1,000 stores by the end of 2017, and has acquired multiple retailers with e-commerce value, as well as several technology companies. With online grocery projected to account for 20% of all grocery by 2025, Kroger is likely trying to position itself as a viable grocer both online and in-store.”

  • “By now it is a statement of fact that automation will take a hefty 30 percent bite out of the sector’s workforce of around two million while largely preserving the profit margins of these companies.
  • Almost all of them — Infosys, Wipro, TCS, Cognizant — have slashed jobs in India and are hiring less in the country while snapping up more workers in the US and investing large amounts of money there in “centers of innovation.” The hot new areas of AI and data sciences require fewer bodies and are mostly found overseas so this isn’t helping the prospects of domestic tech employees.”

Digital Operative Partners with Sentient

With the addition of Ascend to its suite of strategic partners, Digital Operative is now able to implement AI-based CRO tests, an alternative to A/B and multivariate solutions, which will facilitate increased revenue and conversions for clients. Ascend allows marketers to test multiple hypotheses on a website, from small changes like the color of a button to large-scale design and user experience (UX) modifications, and Ascend’s AI evolves the optimal combination of these modifications to achieve the best conversion and revenue results. Features of Ascend include: 
  • The ability to set up multiple experiments at once
  • Single page or multiple page testing options
  • Single page application support
  • The ability to test dozens of ideas, and thousands or even millions of page designs, over a short period of time
  • The discovery of unexpected interactions between elements based on AI, and not on human intellect

AI Vendor Research: Sentient

I’ve begun to research different AI vendors and I thought I’d share my findings.


Vendor: Sentient
Website: sentient.ai
Offices: San Francisco & Hong Kong
Key Products:
1) Sentient Aware – Uses artificial intelligence to power an entirely new relationship between you and your customers. Understanding your product catalog at a deep and uncanny level, using both visual and data signals, Aware analyzes user actions in real time and matches their intent against your catalog.
2) Sentient Ascend – Is a conversion rate optimization solution that uses evolutionary algorithms to accelerate your testing 10-100X or more, finding winning designs faster.
Articles about Sentient:
Articles written by Sentient:
9 Predictions for AI in 2017by Babak Hodjat, Co-founder and chief scientist, Sentient Technologies
How AI is Transforming Retail for the Better by Andy Narayanan, Vice President of Intelligent Commerce, Sentient Technologies
Clients:
Founders:
ANTOINE BLONDEAU, Co-founder and Chief Executive Officer LinkedIn Profile

BABAK HODJAT, Co-founder and Chief Scientist LinkedIn Profile