“For the past three years UBank has been experimenting with IBM and the Watson team With around 220 staff in its North Sydney office, UBank can scale those solutions to serve its 500,000 customers. The first project the bank launched back in 2017 was RoboChat, a virtual agent trained to answer questions around home loan…
Tag: UBank
UBank creates virtual home loan assistant to give 24-hour AI-driven advisers
“National Australia Bank’s digital bank UBank will launch what it says is the world’s first digital human in the home loan space, after partnering with a New Zealand tech company to create an artificially intelligent assistant to help in customer applications. Mia will begin appearing online for UBank customers this month, enabling them to talk…