“Abu Dhabi Commercial Bank (ADCB) has introduced WhatsApp banking to enable superior customer experience for their customers powered by Active.Ai in collaboration with Talisma Corporation Pvt. Ltd (Talisma). Powered by Active. Ai’s conversational AI banking platform, institutions can now communicate digitally with their consumers, understand their intent, be contextually aware, handle multiple instructions in a…
Tag: WhatsApp
WhatsApp Introduces Carts Feature In India; Eyes Traction Through Ecommerce
“WhatsApp is fast becoming a store counter to discuss products and coordinate sales. Catalogs have allowed people to quickly see what’s available and helped businesses organise their chats around particular items. With more and more shopping happening through chats, we want to make buying and selling even easier,” WhatsApp said in a blog post. https://www.google.com/amp/s/inc42.com/buzz/whatsapp-introduces-carts-feature-eyes-traction-through-ecommerce/amp/
India’s YES Bank Launches WhatsApp Banking Services
“Built on an AI enabled 24*7 personal banking assistant, YES ROBOT, banking through WhatsApp provides convenience as well as highest level of information security – the messages are secured with end to end encryption. Also, the green badge against the Bank’s name ensures that customers are interacting with a verified business account.” https://www.google.com/amp/s/www.crowdfundinsider.com/2020/07/164485-indias-yes-bank-launches-whatsapp-banking-services/amp/
Brands use chatbots to find a direct channel to consumers
“Yellow Messenger announced a $20 million series B round led by the US fund of Lightspeed Venture Partners on Friday. Its conversational AI platform is used by over 100 enterprises for customer and employee engagement. It’s hard to run call centres because they require people to go into large offices with dedicated telephony and computer…
These IIT Madras alumni have come up with a WhatsApp SuperBot to replace all your apps
“AI startup BOB uses WhatsApp to cater to essential services like bill payments, phone recharge, medicine ordering, booking a cab, ordering groceries, and even railway enquiries For this bunch of digital consumers – or what is commonly referred to as the next 500 million users – Bengaluru-based BOB has come up with a unique offering…