Month: September 2018

If you haven’t gathered from my previous posts, I’m a bit of a data geek. That said, this post from chainstoreage.com is a gold-mine of information in prep for the holiday season. Here are just a few snippets. Check out the full post for more details. “• AI-based product recommendations will drive more growth. Revenue…

Image: http://hpc-asia.com “Product recommendation engine using chatbots and personal assistants has changed the way customers handle shopping. Social platforms have become a medium to advertise products filtered according to our choice and generate data for brands to remain updated with new products and trends. The Commerce AI market is set to surpass $15 billion growing…

“Amazon has reported that upselling and cross-selling makeup to 35% of their total annual revenue. To say that a personalized experience and contextual content recommendations are an integral part of modern e-commerce would be an understatement  — effective upselling and cross-selling is how today’s e-commerce platforms remain profitable and continue to grow.” https://www.google.com/amp/s/www.martechadvisor.com/amp/articles/seo/why-aipowered-search-and-recommendations-are-key-to-ecommerce-success/

“The standard customer service medium for decades, the phone call, is slowly being phased out, with 72 percent of millennials believing it’s not the best way to solve a customer-service issue. We’ve seen the rise of chatbots, some more graceful than others, but the medium will inevitably improve.” https://esellercafe.com/4-benefits-for-adopting-ai-powered-data-analytics/

“Function18 doubled its on-site engagement and made visitors 1.3x more likely to buy with newly launched Nosto technology that delivers a ‘personalised store to every customer’. Function18.com, which sells golf clothing from top sports brands such as Nike and Adidas, has seen an 18% increase in average order values while doubling page views and time-on-site…