“Soul Machines, a New Zealand based deep science & technology company and Bank ABC, announce “Fatema,” a fully autonomous, AI-driven Digital Human who will be an integral part of the Bank’s customer experience. The ‘digital employee’ accumulates experiences, learns, and responds to customers individually through experiential learning, adding human-like intelligence to AI. Fatema uses an…
Month: September 2019
Bank AI 2019
“At BankAI 2019, speakers from BOND.AI, Finn AI, and Aite Group will go beyond the hype and explore how AI is being used to drive value. Panelists will share results on how they have used AI in different parts of the customer journey to reduce friction, decrease cost, and improve customer satisfaction. Join us in Chicago this…
Google launches AI lab in Bangalore, India
“Google today launched Google Research India, its first AI lab in India. In related news, Google also pledged to expand its AI-powered flood prediction system in India to warn nearby residents through smartphones or human volunteers.” https://www.google.com/amp/s/venturebeat.com/2019/09/19/google-launches-ai-lab-in-bangalore-india/amp/
Netflix generation expects AI-driven financial advice
“’Consumers are expecting algorithmically driven interactions in their daily lives, much like when they consume music on Spotify, or watch movies on Netflix. For example, what to watch next is a piece of advice driven by an AI algorithm.’ ‘In a world where the customer relationship with a bank now is so Omni-channel and 24-7,…
The Facebook Portal Smart Speaker Is Back, Now With More AI
“Portal’s main feature when it first launched was person-tracking artificial intelligence that crops the video to keep everyone around the device in the frame, and can follow a specific person. Facebook executives say this AI technology is now more accurate, thanks to new tricks like using the color of a person’s clothes to distinguish them…