“Here are the 7 biggest technology trends that will disrupt banking and financial services in 2020. Artificial Intelligence (AI) Blockchain Big Data Robotic Process Automation (RPA) Cloud Computing Voice Interfaces Cyber Security and Resilience” https://www.google.com/amp/s/www.forbes.com/sites/bernardmarr/2019/11/08/the-7-biggest-technology-trends-to-disrupt-banking–financial-services-in-2020/amp/
Month: November 2019
5 lessons learned from a Black Friday customer experience fail
“HubSpot research found that 80% of consumers would stop doing business with a company because of a poor customer experience. Here are 5 key lessons ecommerce retailers can learn from Retailer B’s mistakes to ensure that they have a solid customer experience strategy in place for Black Friday and Cyber Monday. Don’t skimp on infrastructure…
U.S. Bank Hires Dr. Tanushree Luke as Head of Artificial Intelligence
“U.S. Bank has hired technology leader Dr. Tanushree Luke to lead Artificial Intelligence (AI) efforts at the company. In this role, she will drive the continued development of the AI practice within the U.S. Bank Innovation group and AI strategies across the enterprise. Dr. Luke’s career has spanned multiple industries and sectors. She joins U.S….
Microsoft president Brad Smith predicts AI will be as transformative to society as the combustion engine over the next 3 decades
“[The combustion engine] led to the car and the airplane; it led to the truck and the tractor; it changed every part of every economy. I think it’s fair to say that over the next three decades – from now to 2050 – AI is likely to play a similar role in the global economy.”…
KOHL’S CALLS ON AI TO HELP POWER THROUGH HOLIDAY SEASON
“As it navigates against a bevy of competitors this holiday season, Kohl’s is turning to machine learning to help it power through. The Menomonee Falls, Wisconsin-based retailer is working to incorporate artificial intelligence into its digital media buying Kohl’s is not the only marketer leaning more heavily on AI. Earlier this year, Chase announced a…