“The Rivard Report virtual event series “Tech of Tomorrow” continued this week as Mark Leung, who chairs the University of Texas at San Antonio’s department of management science and statistics, joined tech reporter Lindsey Carnett for a conversation on the coronavirus crisis. The pandemic has made companies both small and large rethink their business models….
Month: June 2020
Middle East’s first AI-powered digital engagement banking bot makes banking easy for Mashreq customers
“When calling Mashreq support, the solution, provided by Avaya Holdings Corp and Koopid, an AI-based customer service and messaging solutions provider and an Avaya alliance partner, enables customers to seamlessly transition to a browser-based chat session with the new virtual agent. The system securely authenticates customers, uses native-language processing to correctly interpret their enquiries, interfaces…
HDS Global Names eCommerce and AI Leader Jim Liefer President and COO as Company Delivers eCommerce Model of the Future
“Home Delivery Service (HDS Global), the highly personalized, touchless fulfilment service setting the standard for next generation e-commerce, announced that Jim Liefer has joined the company as President and COO. With over 30 years of operational leadership and technology development experience at established Fortune 50 companies and Silicon Valley startups, Liefer most recently served as…
Unbounce raises $38.4M to build better landing pages with automation
“Perreault said the ultimate goal is to allow a business to “set it and forget it through machine learning” — so that they no longer have to create landing pages at all, because the Unbounce platform is doing all the optimization and personalization for them. As a first step in that direction, Unbounce has created…
Salt Security raises $20 million to protect APIs with AI
“80% of web traffic becomes API traffic, they’re coming under threat. Gartner predicts that by 2021, 90% of web apps will have more surface area for attacks in the form of exposed APIs than frontends. Salt analyzes a copy of the traffic from web, software-as-a-service, mobile, microservice, and internet of things app APIs. It uses…