“One example of an organisation that has got it right is the Commonwealth Bank of Australia. It deployed AI and automation successfully as part of its customer engagement engine, building over 200 machine learning models with 157 billion data points. This helps the bank anticipate customer needs and decide the ‘next best conversation’ customer service…
Month: October 2020
Antuit.ai Launches Strategic Advisory Board of Consumer Products, Retail, and Technology Veterans
“Frisco-based Antuit.ai, a provider of SaaS artificial intelligence solutions for forecasting and merchandising, has formed a Strategic Advisory Board made up of some of the most experienced executives in the consumer products, retail, and technology industries. Today, some big names are deploying the Software-as-a-Service technology: Pepsico, Neiman Marcus, JCPenney, and Philips.” Antuit.ai Launches Strategic Advisory…
A Startup Raises $11 Million Using Zoom, A Ransomware Maker Gives Money To Charity…And Other Small Business Tech News
“Small businesses are shifting to e-commerce and social media. A recent survey conducted by Chase Ink asked small businesses to share the changes they have had to make in order to handle the obstacles brought on by COVID-19. 64% of participants said that the changes made in 2020 will continue into next year. The majority…
AI Shopping Apps Are Booming—But Can They Change the Way We Consume Fashion?
“The difference with AI-enabled smart apps is that users themselves are impacting what’s presented to them. ‘This is really: We think you’ll like this based on the fact that you gave us these 65 signals that allowed us to kind of figure out what your style is and what your price-point is and what type…
How artificial intelligence in eCommerce can be a harbinger of next-gen customer experience?
“The global E-commerce sales are projected to touch $4.8 billion by the year 2021, Gartner predicts that around 80% of all customer interactions will be managed by AI technologies (without any human agent) by the year 2020.” https://www.google.com/amp/s/www.dqindia.com/artificial-intelligence-ecommerce-can-harbinger-next-gen-customer-experience/amp/