I found an interesting article on WebProNews.com titled “How Facebook AI Chatbots Benefit E-CommerceBusinesses.” “David Marcus, Vice President of Messaging Products at Facebook, revealed that there are now 11,000 chatbots on Facebook reaching almost a billion users. Facebook M, the company’s text-based virtual assistant feature, has been modified to make the AI better. ‘M will…
AI Vendor Research: Cognitive Scale
— Vendor: Cognitive Scale Website: https://www.cognitivescale.com/ Headquarters: Austin, TX Key Products: Engage – ENGAGE is a secure cloud-based service that uses machine learning, NLP, and advanced analytics to provide advice and insights to shoppers, associates, and buyers. Impact at 3 levels Transform shopper experience Empower omni-channel associates Enlighten merchants & marketers Articles about Cognitive Scale:…
Top AI eCommerce on eMarketer
How Are Retailers Using Artificial Intelligence? Author: Rimma Kats “The largest share of retail marketers using AI—over a third—said they use it in search efforts. Nearly as many said they do so in recommendation engines for their products or content.” Read full post ———– Artificial Intelligence? Millennials Say, ‘Why Not?’ Author: Jeremy Kressmann “According to…
Top AI eCommerce News – Apr 26
How Germany’s Otto uses artificial intelligence “Overall, the surplus stock that Otto must hold has declined by a fifth. The new AI system has reduced product returns by more than 2m items a year. Customers get their items sooner, which improves retention over time, and the technology also benefits the environment, because fewer packages get…
Infographic: Top 10 Data Points for AI eCommerce
— One of the key challenges of building a business case for a nascent industry such as AI eCommerce is trying to find the data to support and justify your assumptions for lift of: conversion, AOV, revenue and more. That, combined with a substantial amount of vendor research, has led to the development of this…