Let me begin by acknowledging that I’m a full-fledged data geek. With that in mind, these are my favorite articles. Forbes has just published a consolidated list of 50 Retail/CX stats. Plus, the data is from top-tier sources. This is literally gold when it comes to developing a business case for capital funding. Check out…
Tag: AI eCommerce
Consumer Goods, eCommerce Sales and Groupon
Sunil Rao, Global Head of Consumer Goods, Salesforce Three ways consumer goods leaders are investing in the future “Amazon’s reach has swept the industry: 68% of CG leaders think that consumers are more loyal to Amazon’s Marketplace than individual brands. Retailers and brands are losing the battle for replenishment: Shoppers are choosing online marketplaces 47% for repeat…
Who wins…the consumer
This is a head-to-head battle where we, the customer, are the real winners. Speed, personalization, satisfaction, ratings/reviews, next day delivery are all enhanced by the power of artificial intelligence (ai) and the investments currently being made by Walmart and Amazon. Also, keep an eye on Rakuten and Alibaba. If they are able to gain a…
All Retail eCommerce vs Amazon, Walmart and Alibaba
Winning retailers pick their battles: “Amazon spend over $20bn annually on technology. Walmart spend over $5bn in capex on ecommerce and technology. It is just not possible for many to play this game. Being at the frontier of speed is not always necessary: 40% of ecommerce delivery in the UK, which is one of the…
40% Conversion Increase – AskSid.ai
AskSid.ai – https://www.asksid.ai “Choice paralysis: Shopping has become a stressful activity given the rise of a plethora of brands vying in a crowded market. ‘But the brands that make the products have answers to all possible questions. That is what led me to start AskSid.ai, a conversational AI platform,’ says Sanjoy. “The outcome AskSid produced…