“Jio Haptik Technologies, a conversational AI company and subsidiary of Reliance Jio Platforms, has announced the launch of its new product – Buzzo, an AI-powered voice assistant, to improve the digital shopping experience. Buzzo has been already implemented in JioMart, an e-grocery marketplace. Haptik said over a million end customers have used the AI assistant…
Tag: AI
Israel’s new digital bank set to shake up the banking sector
“Israel is going to get its first new independent bank for the first time in 43 years. The First Digital Bank has begun a trial run of operations with bank accounts for its employees, with the goal of opening to the public by the end of 2021. Israel’s banking sector is dominated by five large…
AI Behavioural Analysis in Banking: How Behavioral Signals is Changing Customer Interaction
“Founded in 2016, Behavioral Signals enhances communication between humans and humans-to-machine by deducing intelligent and actionable insights from voice using deep learning and NLP. We offer a new level of communication with customers by leveraging our advanced acoustics engine to not only discover genuine emotion but also predict the speaker’s intent via behavioural analysis. Our…
Top 6 use cases for AI in banking
“Here we examine the top 6 use cases across banking where AI is making a difference. Each area has been selected based on the size of the issue, cost of executing the process, the ability to positively impact the customer experience, and lastly, the ability to drive significant cost savings to a bank or financial…
Look out, Amazon. Asia-based companies like Coupang are leading the next e-commerce revolution
“I expect we’ll see more e-commerce companies integrating with social media platforms to make it easier for small merchants to sell their wares without having to build a website or digital storefront. A great example close to home is a new feature from Shopify that adds shopping functions to Facebook and Instagram pages. Look for…