“Westpac said its new chatbot, known as Red, is now available for 4.9 million digital customers after being launched on Monday night, part of a more aggressive shift to digital rather than physical banking. The proportion of products sold through digital channels hit 36 per cent in the half, up from 29 per cent in…
Tag: bmcgee
Who is Zoovu?
I found an article today on Zoovu, and hadn’t heard of them to date. Their premise is that they’ve developed a self-service platform that enables businesses of all sizes to easily manage voice assistant, Chatbots and other emerging technologies by leveraging AI, machine learning and natural language processing. Rob Mullen is the CEO and has…
In-vehicle Marketplace will be Available in 80 Percent of Premium Vehicles Sold by 2020, says Frost & Sullivan
Image Credit: Frost & Sullivan “The likelihood of in-car ads converting to purchases of products and services is especially high in automated vehicles, which makes marketplace a scalable model,” said Suhas Gurumurthy, “Connected car makers will be eager to build strategic partnerships with telecom providers and communication module makers to augment on-road safety and offer…
AI is Accelerating the Growth of FinTech Companies
“FinTechs are capable of offering quality services to their customers at a comparatively lesser cost because AI enables them to control costs at each stage. They are working aggressively towards creating a more customer-friendly financial environment by removing the complexities in documentation and product delivery.” https://www.google.com/amp/s/www.entrepreneur.com/amphtml/333278
The state of the chatbot market in 2019
The global chatbot market is expected to surpass $994 million by 2024, a compound annual growth rate of 27%. In 2016, Gartner predicted that chatbots would power 85% of all customer service interactions by 2020. A HubSpot survey found that 40% of consumers don’t care if they’re being helped by a person or an AI…