“Forrester predicts “as many as 20 percent of the Fortune 500 are not going to make it through 2021 whole.” Banks must embrace the four ‘big tech’ trends that influence customer demands, including the growing expectation for a better banking experience. Strategy 1: Big Data — Implementing a big data strategy into the institution’s overall…
Tag: Brandon McGee
Founded by ex-Braintree and PayPal execs, Pagos raises $10M to offer API-driven payment intelligence
“Started earlier this year, the remote-first Pagos is building a data ‘platform’ and API-driven micro-services that it says can integrate with any payment stack. The end goal is to drive better performance and ‘optimization’ of a business’ existing payments infrastructure. In the short term, Pagos is offering services such as ‘immediate’ payment data visualizations, automatic…
New Consumer Banking Report Offers Insights Into Rapidly Evolving Customer Behaviors Since The Pandemic
“In the report, EPAM provides a detailed look at how the global pandemic has affected consumer banking relationships, and highlights key emerging themes, including: 1. Consumers are embracing the “unbundling” of financial services. While consumers aren’t looking to make a wholesale switch away from traditional banks, over a third (36%) would rather use different financial…
Blockchain, AI, Internet of Things Will Change Banking, RBC CEO Says
“Royal Bank of Canada Chief Executive Officer Dave McKay said he sees blockchain maturation, the spread of artificial intelligence and the so-called internet of things as three big technological developments that will change banking in coming years. Blockchain and digital coins aren’t fully mature yet, but they will continue to evolve, McKay said during a…
Council Post: AI And ML Can Transform Financial Services, But Industry Must Solve Data Problem First
“The successful deployment of ML/AI tools can be a true differentiator for financial services companies. This technology allows our industry to both improve and automate back-office processes and engineer more targeted engagement with our customers. In short, it can lower operating costs, enhance cross sell and increase customer acquisition. However, a successful ML/AI strategy requires…