“A good example is the customer service model employed by Jerry, a company valued at $450 million with over five million customers that serves as a one stop-shop for car owners to get insurance and financing. Jerry receives over 200,000 messages a month from customers. With such high volume, the company struggled to respond to…
Tag: ChatBot
Jersey Mike’s Introduces AI Technology At 50 Of Its Restaurants
“The conversational voice assistant was created in collaboration with A.I. technology developer SoundHound, which is best known as a music recognition-slash-song identification app like Shazam. It has been trained to learn every sub on Jersey Mike’s menu and it can take orders over the phone, even handling multiple orders at one time. Got any questions…
Apple Big AI Push Could Come in iOS 18, Analysts Say
“The real question is how will AI be integrated into iOS, and many are pointing to Siri to receive a gen AI turbo boost. ChatGPT’s voice features proved that today’s digital assistants could be a lot better, and now there’s a convincing case that they will. Amazon is reportedly working on an AI-powered version of…
OpenAI’s GPT Store is now live with over 3 million custom chatbots to try
“OpenAI says there will be new featured GPTs every week including personalized trail recommendations from AllTrails, a way to analyze academic papers from Consensus and a design tool for social media posts with Canva. Initially the GPT Store and access to GPTs is only available to ChatGPT Plus, Team and Enterprise users. Developers of GPTs…
DPD AI chatbot swears, calls itself ‘useless’ and criticises delivery firm
“The delivery firm DPD has disabled part of its artificial intelligence (AI) powered online chatbot after a disgruntled customer was able to make it swear and criticise the company. Musician Ashley Beauchamp, 30, was trying to track down a missing parcel but was having no joy in getting useful information from the chatbot. Fed up,…