“Three Steps Towards Doing GenAI Right in Banking: 1. Ditch FOMO and get down to the basics of how GenAI fits your business plan and your bank. 2. Be ready to ask for the right help. 3. Be prepared for wholesale changes over time.” Read more: https://thefinancialbrand.com/news/data-analytics-banking/artificial-intelligence-banking/forrester-bank-genai-strategy-should-fit-tech-to-business-plan-179081/
Tag: ChatBot
‘Hallucinations’: Why do AI chatbots sometimes show false or misleading information?
Chatbots Are Entering Their Stone Age
Intelligence turns bank contact centers into value creators
AI wants a communication-first design paradigm
“Communication-first design Our approach to the design of LLMs and generative AI should be communication-first. Traditional design principles such as relevance, accuracy, and ease of use should be re-contextualized within a paradigm of communication and interaction, not search and information retrieval. I make this distinction because the design of any interactive technology should follow the…