“Despite the importance of leveraging data and artificial intelligence for risk management, enhanced operations, revenue generation and improved customer experiences, the vast majority of banks and credit unions are only in the formative stages of development. In fact, Accenture ranks banking at the bottom of all industries in AI maturity. According to research from Accenture,…
Tag: Digital Transformation
Why digital optimization is the new digital transformation
“The key to a successful digital strategy is understanding what keeps your customers coming back, and then optimizing and personalizing digital experiences based on those insights. Many companies still focus the majority of their efforts on acquiring new customers, which is important for short-term growth, but long-term, sustainable growth requires lifelong customers and brand advocates….
The Machine Economy Is Here – The Digital Transformation Era Is Over
“It’s now clear that decision-making AI and machines will be the primary driver of economic growth over the next decade in what’s being referred to as the ‘Machine Economy.’ Not only will the Machine Economy depend on data to operate, but all these smart applications, machines, and connected devices will continue generating exponentially increasing amounts…
How to use AI to Better Serve Millennials in the Banking Industry
“Millennials – the 25 year-old to 40 year-old cohort – are hitting their prime spending years. There’s 1.8 billion of them, representing 23% of the world’s population, and they’re not content with the status quo. Some 50 percent of 8,000 banking customers in a new CapGemini survey cited voice assistants as a feature they want…
Advance Digital Banking Using AI Is Just One Way Arvest Bank Plans on Utilising Google Cloud
“Arvest Bank, a community bank with more than $26billion in assets, announced a five-year partnership with Google Cloud to enable and accelerate its multi-year digital transformation strategy. The announcement follows the bank’s partnership with technology leader Thought Machine, and comes on the heels of its announcement that growth strategist Laura Merling has joined Arvest to…