Well, it seems ChatGPT is officially yesterdays news. The hot new toy in the world of artificial intelligence is “Pi” from Inflection AI and CEO Mustafa Suleyman. They just raised $1.3B in a new round of funding from investors including: Microsoft, Nvidia, Bill Gates and Eric Schmidt. I decided to give Pi a test-drive, and…
Tag: virtual assistant
Fargo the new virtual agent from Wells
I setup a test account over the weekend to check out the new virtual agent from Wells – named Fargo. Here’s a quick overview of the strengths, opportunities and observations. Strengths: Opportunities: Observations:
Why Financial Institutions are Banking on AI
“Virtual assistants and chatbots: Customer experience may be more important than ever. With its ability to resolve customer queries while reducing operational cost, conversational AI rules the day. In fact, a new study anticipates automation will save banks $7.3 billion globally this year—that’s 862 million hours, equivalent to nearly half a million working years.” https://www.cio.com/article/472323/why-financial-institutions-are-banking-on-ai.html/amp/
Top 5 use cases for Chatbots in financial services
Chatbots, also known as virtual assistants, are becoming increasingly popular in the financial services industry. These AI-powered systems can provide customers with quick and accurate answers to their questions, 24/7, improving the overall customer experience and reducing the workload on human customer service representatives. Here are the top 5 use cases for chatbots in financial…
Credit unions turn to chatbots and AI for member service
“Credit union call centers and other lines of support for members have been under increased stress since the start of COVID-19 in 2020. But industry leaders and experts hold that artificial intelligence could be the answer. For the institutions that prioritized digital solutions against the sweeping closures of physical branches in the wake of the…