“Kasisto’s major contribution is its conversational AI platform, KAI, which banks can use to build their own chatbots and virtual assistants. It’s rooted in AI reasoning and natural-language understanding and generation, which means it can handle sophisticated questions about finance management that other bank customer-service digital assistants — Bank of America’s Erica, for example —…
Tag: virtual assistant
Finovate & Finn AI Host The Conversational Banking Summit This October
“Finn AI, a market leader in Conversational AI chatbots for banks and credit unions, together with Finovate, are launching the Conversational Banking Summit on October 6th, 2021. This virtual event is designed for leaders and practitioners at banks and credit unions to explore how chatbots and virtual assistants are changing the digital banking experience. Banks…
AI-powered chatbots: Evolution and expansion
“The $2.2 trillion bank is now deploying Erica as a digital assistant to support live chat agents in call centers as well as employees in commercial banking and wealth investment. ‘Organizations are realizing that they can do things like automate 20% of their search service desk requests from employees and allow people to do something…
Peloton Breaks Out Checkbook For AI, Hardware Acquisitions
“Peloton has bought up three companies that will now give it expertise in wearable devices, artificial intelligence (AI), digital voice assistants, and interactive workout mats, Bloomberg reported. The deals could also help Peloton debut its own digital voice assistant, with the engineers joining the company focused on AI and computer vision technology. “What’s clear is…
Bank ABC’s AI-powered Digital Employee Fatema – The World’s First Digital DNA™ Human
“Soul Machines, a New Zealand based deep science & technology company and Bank ABC, announce “Fatema,” a fully autonomous, AI-driven Digital Human who will be an integral part of the Bank’s customer experience. The ‘digital employee’ accumulates experiences, learns, and responds to customers individually through experiential learning, adding human-like intelligence to AI. Fatema uses an…