“Soul Machines, a New Zealand based deep science & technology company and Bank ABC, announce “Fatema,” a fully autonomous, AI-driven Digital Human who will be an integral part of the Bank’s customer experience. The ‘digital employee’ accumulates experiences, learns, and responds to customers individually through experiential learning, adding human-like intelligence to AI. Fatema uses an…
Tag: virtual assistant
When AI Becomes a Part of Our Daily Lives – HBR
YAGI STUDIO/GETTY IMAGES “There are more than 7,111 known living languages in the world today, according to Ethnologue. Not only will they need to anticipate what we need before we ask, they also need to understand the context of our conversations and react accordingly. Through collating an abundance of data sources, AI has the ability…
To Battle Fin-Tech Upstarts, Big Banks Are Turning to—What Else?—Technology
“One recent report from the International Data Corp. found that the banking industry is the second biggest investor in AI technology worldwide behind retail. ‘The financial industry is uniquely ready to make a move in the space and bring that computational experience,’ says Jason Mars, CEO of Clinc, a startup that makes chatbots for financial…
UBank creates virtual home loan assistant to give 24-hour AI-driven advisers
“National Australia Bank’s digital bank UBank will launch what it says is the world’s first digital human in the home loan space, after partnering with a New Zealand tech company to create an artificially intelligent assistant to help in customer applications. Mia will begin appearing online for UBank customers this month, enabling them to talk…