Limiting the risky side of AI in financial services “Companies aren’t the only ones embracing AI; their employees are, too. For example, Salesforce found that 55% of employees used unapproved generative AI (gen AI) tools at work. Nearly 70% of that same population have never completed, let alone received, training on how to use gen AI…
Tag: virtual assistant
AI Weekly – March 30
How banks can turn AI’s promise into real impact “To make that happen, banks must invest in core AI capabilities, such as reusable tools, machine-learning operations, and enterprise data management. In addition, many banks have found it useful to set up a “control tower” that oversees AI strategy. The control tower is a centralised entity…
AI Weekly – March 23
NatWest seals milestone UK banking collaboration with OpenAI “NatWest and OpenAI have joined forces to enhance the lender’s digital assistants and customer support processes using artificial intelligence, in the first collaboration of its kind with a UK-headquartered bank. The lender has put AI at the heart of key strategies to improve customer experience, cut costs…
Ai Weekly – March 2nd
Google is ditching SMS – and will now use QR codes for Gmail account authentication “Google will instead introduce on-screen QR codes that will have to be scanned with your chosen authentication device in order to verify that it is actually you trying to log in. This potentially adds an extra layer of biometric security…
Basics of Agentic Ai
Generative AI Vs. Agentic AI: The Key Differences Everyone Needs To Know “The easiest way to differentiate generative AI from agentic AI is to think of their primary functions. Generative AI is about producing something new, while agentic AI is about achieving something specific. One creates, and the other acts. Generative AI is largely static….