“Interaction is disappearing in the banking industry,” McLachlan said. “Institutions need to build engagement, but through digital channels.” Arvest also is working with another fintech on an initiative called Banker Connect, which allows customers to pick a banker they can communicate with on a regular basis through digital channels. It’s the same banker every time…
Month: September 2019
Here’s what you didn’t know about Amazon’s Echo Frames
“Amazon announced a heap of devices this week, including five new Echo smart speakers, more Ring smart home security and new Alexa commands. But the new Echo Frames smart glasses ($180) and Echo Loop smart ring ($130) were the two that stole headlines. These wearable devices put Amazon’s digital Alexa assistant on your body in…
How Artificial Intelligence Will Fuel Asia Pacific’s Financial Services Industry
“Financial organizations need to address three key imperatives – how to leverage data and AI for their operations, how to build and maintain trust among their customers, and how to tap on partnerships to drive innovation to stay ahead of the game,” Connie Leung, senior director of financial services business at Microsoft Asia said. there…
Google AI’s ALBERT claims top spot in multiple NLP performance benchmarks
“Stanford Question Answering Dataset benchmark (SQUAD), ALBERT achieves a score of 92.2, on General Language Understanding Evaluation (GLUE) benchmark, ALBERT achieves a score of 89.4, and on ReAding Comprehension from English Examinations (RACE) benchmark, ALBERT gets a score of 89.4%.” https://venturebeat.com/2019/09/26/google-ais-albert-claims-top-spot-in-multiple-nlp-performance-benchmarks/
Active.Ai and Visa Partnering to Enable Conversational AI Solutions
“Active.Ai today announced that it is partnering with Visa to provide banks and credit unions with out-of-the-box conversational artificial intelligence (AI) solutions. Combining the power of Visa APIs with Active’s AI platform, Active.AI aims to power solutions, such as chatbots, to make conversational AI platforms easier for financial institutions to deploy and more intuitive for their…