“Digitising back-office operations is among the most complicated process for banks, said the companies in a statement. This solution would allow banks to achieve a higher level of efficiency in operations and simultaneously deliver a better customer experience across a range of products. Shinam Arora, CEO, Primechain Technologies said, ‘Banks and NBFCs today have at…
Tag: ai Banking
Yes Bank partners Microsoft to strengthen its AI powered banking solutions
“Yes Bank, India’s private sector bank, has partnered with Microsoft to strengthen its AI enabled chatbot, Yes Robot, with advanced NLP engine LUIS (Language Understanding Intelligent Service) and other cognitive services, capable of understanding and resolving the evolving banking needs of customers without the need for human intervention.” https://www.google.com/amp/s/yourstory.com/2019/09/yes-bank-partnersship-microsoft-strengthen-ai-banking-solutions/amp Ritesh Pai, Chief Digital Officer, Yes…
Wells Fargo: Artificial intelligence and machine learning a ‘double-edged sword’
http://linkedin.com/in/mike-telang-705b263 “‘I think almost all large banks are being asked now by regulators to go back and identify any ML/AI solution that’s brought into the bank because the implication of that is, if the wrong algorithm is being used, you are going to decline credit or you’re going to have impact to the customers.’ ‘A…
Five sure steps to achieve AI success—and sidestep the pitfalls
“Why do AI and machine learning (ML) projects fail, and what should you do to steer clear of the pitfalls? Ill-prepared platforms ‘We need another five to seven years’ Actionable AI advice: Five pointers Don’t go with the hype Get the data right Domain knowledge married to technology is essential Get the right partner or…
How will the banking industry use AI to improve CX?
“According to Gartner, by 2020 consumers will manage 85 percent of their total business interactions with banks through fintech chatbots. Additionally, according to Accenture, AI will allow bank employees to spend more time on exceptional work: 20 percent of non-routine tasks that drive 80 percent of value creation.” https://techhq.com/2019/08/how-will-the-banking-industry-use-ai-to-improve-cx/ Dr. David Duan – linkedin.com/in/davidwenduan Freedom…