According to Digital Commerce 360’s annual retail holiday survey release in September, 33 percent of retails are projecting that web sales will increase by as much as 24 percent this holiday season – notably due to the pandemic and the continued shift to online shopping. Pandemic Accelerates the Erosion of Brick-and-Mortar Providing New Opportunities for…
Tag: AI eCommerce
8 Ways You Can Make Your Customers Happier in 2021
“Improve Your Funnel Flow From Funnel to Flywheel Social Shopping Hyper-personalization Improve Your Mobile Commerce Game Communicate Sustainability Improve Checkout” https://www.google.com/amp/s/www.business2community.com/customer-experience/8-ways-you-can-make-your-customers-happier-in-2021-02359579/amp
How an Ecommerce-Insights Company Uses AI to Understand Customer Sentiment
“Also known as opinion mining or emotion AI, sentiment analysis helps a business understand the social sentiment of their brand, product or service by mining text that identifies and pulls subjective information from the source material. Listen, listen and listen. It’s all out there — billions of online reviews with details and sentiment at the…
E-Commerce Looks Strong, But We Need To Examine Its Key Vulnerability
“If e-commerce is the future of retail, we’re going to need to fortify the shipping channels we rely on. “When something goes wrong with delivery, the customer usually has no recourse. The freight forwarder often passes the buck, and it’s impossible to tell who exactly is responsible for what went wrong.” 64.3% of respondents said…
A Startup Raises $11 Million Using Zoom, A Ransomware Maker Gives Money To Charity…And Other Small Business Tech News
“Small businesses are shifting to e-commerce and social media. A recent survey conducted by Chase Ink asked small businesses to share the changes they have had to make in order to handle the obstacles brought on by COVID-19. 64% of participants said that the changes made in 2020 will continue into next year. The majority…