Recently, 1800-Flowers.com unveiled a feature that allows users to place their orders using a voice command that would be completed by a chat service. 1800-Flowers.com was one of the earliest retailers to realize the power of the 24 x 7 toll-free telephone number (1800) and put it to use. Its swift transition to internet is…
Tag: AI
DataVisor CEO, an AI expert, to Address Stanford University’s Global Women in Data Science Conference on the Use of Machine Learning to Combat Online Fraud
“DataVisor was founded with an ambitious vision, by Xie and co-founder Fang Yu, DataVisor CTO. The company’s mission is to stop fraudsters in their tracks and to restore online trust with the help of big data and machine learning. Xie will present DataVisor’s quarterly Fraud Index Report, which takes a deep dive into the current…
Sport Chek and Shoppers Share the Win with Relevant Product Recommendations
“With Reflektion we actually boosted our revenue per visitor 8-9%, by showing other jacket colors and higher ticket items. With our old solution, we saw products recommended that weren’t really related to the product page you were on at all, usually what would show up were just top sellers.” https://reflektion.com/wp-content/uploads/2018/04/RFK_CaseStudy_SportChek.pdf
AI sets a new battlefield for e-commerce players
“But AI is changing all of this, and adding tools which make the arsenal owned by e-commerce companies look archaic. Many malls in India and abroad are already adopting AI services which allow them to learn who the customer actually is. The cameras installed in the malls are performing face recognition, and matching it back…
Indonesia’s e-tailer Tokopedia taps AI to hop island chain
“The Indonesian e-commerce market is estimated to be worth $53 billion in 2025, according to a recent report by Google and Temasek, making it the largest in Southeast Asia by some distance. But that big number has attracted numerous rivals. While Tokopedia leads the way with 153 million monthly visits, according to iPrice Group, fellow…
