Study: More than half of retailers ready for AI “In a move to step up their customer experiences, more retailers are embracing artificial intelligence (AI). This was according to the third quarterly ‘2017 E-commerce Performance Index,’ a report from SLI Systems. 54% of companies reported they are using or plan to add AI in the…
Tag: chatbots
Infographic: Chatbots & Customer Experience (Blake Morgan)
— How Chatbots Will Transform Customer Experience: An Infographic “Some predict that bots are the new apps…Consumers are overwhelmed with apps, and they prefer to converse on the messenger apps they’re already on. If you think about it this is a natural progression, considering that messaging is the root of all mobile communication. 50% of…
ai eCommerce News Aug 6, 2017
— Here’s What You Need to Know About Voice AI, the Next Frontier of Brand Marketing “Marketer interest in voice search is downright palpable in some circles. Fresh off a tour of client visits in Miami, Dallas, Chicago, Washington, D.C., and St. Louis, 360i’s Belsky reports that ‘every CMO, every vp of marketing and, especially,…
ai eCommerce News – July 23
— These Founders Turned An MIT Class Project Into A Leading Analytics Company “Identifying relationships between consumer behavioral attributes and product attributes to that minute level allows us to give our customers a huge and immediate impact. One of our customers saw a $125 million increase in annual revenues. Another saw a 30% increase in…
AI eCommerce & Video on WebProNews
I found an interesting article on WebProNews.com titled “How Facebook AI Chatbots Benefit E-CommerceBusinesses.” “David Marcus, Vice President of Messaging Products at Facebook, revealed that there are now 11,000 chatbots on Facebook reaching almost a billion users. Facebook M, the company’s text-based virtual assistant feature, has been modified to make the AI better. ‘M will…