Image Source: Pixabay/Afra32 • “85% of the customer interactions will be managed without any human interaction. (Gartner) • AI technology can help businesses increase the labor productivity by almost 40%. (Accenture) • 83% of businesses who adopted AI technology before everyone else have driven either substantial (30%) or moderate (53%) economic benefits from AI projects….
Tag: AI eCommerce
All eyes on AI!
“The customer impact: AI is zooming in on the shopper experience Computer vision and image recognition are changing the world of retail. At MWC, we will see examples of how cameras can determine what ‘fashion types’ frequent a store, based on peoples’ clothing, gender, age and haircut. The data that is being collected and analyzed…
Levi’s generates more than $220 million in direct ecommerce sales
“Levi’s generated 4% of its revenue through its online stores in 2018 Direct ecommerce revenue grew 18% year over year in 2018, down from 22% in 2017. The brand operates 43 websites in total and drew 180 million visits in 2018. A past example is the “Ask Indigo” bot that used AI to help shoppers…
Google Accelerated Mobile Pages And Artificial Intelligence (AI)
“About browsing the web on mobile, 46% of people dislike waiting for pages to load. It takes 15.3 seconds on average to load a mobile landing page. According to the study, a one-second delay in page load time leads to: • 7% loss in conversions • 11% lesser page views • 16% reduction in customer satisfaction…
4 Signs E-commerce Brands Will Leverage AI and Bots in 2019
“Indeed, recent data shows that despite brands receiving up to 393 percent more customer service requests during the holiday season, they were able to decrease time to resolution by 15 percent through using automation technologies such as bots. 1. Chatbots are being integrated into product discovery, purchase and customer service 2. AI can provide offers…