“Here are the four steps to unify digital adoption and purpose: 1) Integrate experience2) Elevate the human element3) Build diverse, dedicated teams4) Measure efforts against environmental, social and governance targets” https://venturebeat.com/2022/02/08/4-steps-to-a-smarter-digital-transformation-for-your-company/amp/
Tag: Financial Services
Artificial Intelligence Could Make Bank Overdraft Fees Obsolete
“With analytics powered by artificial intelligence, financial institutions have the capability to understand client cash flow behavior and help consumers anticipate potential balance issues. By utilizing these advanced solutions at their disposal, banks and credit unions can foster greater trust and satisfaction among consumers, in turn delivering a boost to their bottom line in the…
“From customer service to complex banking tasks” DeepBrain AI implements AI human technology into KB Kookmin Bank
“DeepBrain AI, a company specializing in artificial intelligence(AI), announced on the 28th that it has signed a technology supply agreement with KB Kookmin Bank, a leading financial company, and implemented Korea’s first kiosk-type ‘AI banker’ and officially introduced it this month. DeepBrain AI’s AI human technology is a solution that creates a virtual human capable…
CFPB’s scrutiny of AI in banking could help bring much-needed clarity
“The Consumer Financial Protection Bureau (CFPB) is signaling that it will clamp down on artificial intelligence (AI) practices in banking that can be used to discriminate against people, per American Banker. Clear guidance will help banking players employ AI in ways that lower bias risks—and gain people’s trust in the process—while coupling it with the…
‘This year, banks will strive to balance two opposing forces’: The state of AI in banking 2022
“McKinsey estimates that AI and analytics have the potential to generate an incremental value of up to $1 trillion for global banking each year. ‘2022 is a year in which banks will strive to balance two opposing forces. One is the focus on more customers engaging with their bank digitally, sharing more data, and expecting…