“According to Gartner, the average person will have more conversations with bots than with their spouse by 2020. Meanwhile, 70% of white-collar workers will interact with conversational platforms on a daily basis by 2022. Indeed, with the retail and eCommerce sectors having a compound annual growth rate (CAGR) of 42.8% between 2019 and 2025 The applications of AI in eCommerce…
Tag: personalization
Driving Personalization in Banking through AI
“How can AI Enhance Personalization in Banking? By creating individual social ratings By diving deeper into customer information By providing new insights and perspectives By building an emotional connect Real-time, digital customer experiences can add value to the bank as well as the customer. If banks are able to collect and harness data, provided by…
Starbucks Will Have One AI-Enabled Coffee Machine in Every Store by 2022
“As reported by Yahoo Finance, Starbucks COO Rosalind Brewer told analysts this week that the company plans to put 4,000 new AI-enabled coffee machines in stores by the end of 2020. Deploying the Mastrena II will allow Starbucks to both collect a wealth of data and act on it. For example, sensors in the machine…
Here’s Why Taco Bell Added Artificial Intelligence Technology To Its Mobile App
“Artificial intelligence was identified by a number of restaurant tech providers as a top trend for 2020 and, so far, those predictions seem pretty spot on. Taco Bell is making its case for AI, announcing a broader partnership with Certona Through the technology, machine learning derives the most relevant menu items for app users and also pushes…
AI and Dark Stores among key e-commerce trends to watch out for in 2020
“Deeper AI Integrations: From automated chatbots to image recognition and personalization, Artificial Intelligence is expected to play a larger role in mcommerce. AI and ML will see a greater play in Ecommerce Here are top expected applications of AI in Ecommerce: • Personalized User Journeys • Predictive Product Recommendations • In-store Insights & Customer Engagement…